Zendesk is Now Connected for Data Analysis
Stratifyd’s AI powered data analytics platform is now connected to Zendesk. As a global help desk platform, Zendesk provides chat interaction, social messaging, and support ticket help to companies across the globe. Stratifyd relies on data connectors to unify internal and external data for our clients so that their structured and unstructured data gives them a clear overall picture of their company’s performance.
Zendesk creates a variety of textual feedback through its customer service software that Stratifyd can contextualize through artificial intelligence and machine learning to create valuable data driven insight for our clients. By hearing the voice of their customer through information provided by connectors such as Zendesk, Stratifyd’s clients can better meet the growing demands of their customer base with near real time information.
Through this new partnership, Stratifyd and Zendesk can reveal relevant details from chat and support ticket feedback to deliver powerful insights. Our platform unifies data to provide a true understanding of customer sentiment, allowing our clients to effect change faster and more efficiently. By connecting Stratifyd and Zendesk, we are creating a strong partnership to provide the best data analytics to our clients through in depth feedback analysis and contextual understanding. The more we grow our data connection partners, the better able we are to serve our clients and their data analysis needs.