How It Works
Our platform is powered by AI and utilizes cutting-edge technology – like predictive intelligence, speech analytics, machine learning, natural language understanding, and topic modeling – to surface unknown insights hidden in customer feedback.
Unlocking these intoxicating insights can help influence product development and inventory decisions, make competitive analytics faster and easier, improve customer acquisition and retention, and increase revenue.
We've helped companies:
- Save millions of dollars on product recalls or missteps
- Improve sales efficiency by 50%
- Increase speed-to-insights by 50x
- Improve average CSAT scores to 92%
- Gain 100% visibility into omni-channel customer feedback