Increased sales efficiency by 50%.
Streamlined the four-step process to sell insurance policies.
Higher success rates after only one week.
To analyze conversations between customers and agents to gather insight on how to increase sales of insurance policies.
The company has hundreds of agents and its data analytics team integrated Stratifyd’s AI models into workflows to better train them and give them every advantage to be more successful when selling policies.
The company’s agents sell insurance policies through telemarketing. On average, it takes an agent about four rounds of calling to make a sale, so the company sought Stratifyd’s help to build an AI model which would gauge a customer’s interest and indicate whether follow-up calls would be worth an agent’s time.
AI models help classify calls by analyzing voice-to-text transcriptions from the first round of contact. The models run metrics on call transcriptions to determine high-potential customers. In one week, the 150 agents that were using the models saw a higher success rate and had many more opportunities to sell policies to potential customers.
Stratifyd’s AI model has helped the company save agents time, increase revenue, and improve sales efficiency by an average of 50%.
Contact us to learn more
Stratifyd is an end-to-end customer analytics platform powered by artificial intelligence. First it ingests your dataset, then it applies a series of AI-fueled algorithms to it in order to:
Once Stratifyd’s done analyzing, it visualizes all of its findings in an interactive, fully customizable dashboard that helps you gather insights and make data-driven decisions. Ready to see it for yourself? Contact us today to schedule a demo!