See how Stratifyd customer, Contact Energy, discovered unknown drivers of negative NPS.
Contact Energy found that employee experience directly influences the quality of customer experience. Stratifyd’s platform helped them discover unknown insights, leading to a dramatic increase in NPS by 40 points, a reduction of CX-related complaints by 58% and a reduction in monthly unrecoverable revenue by over 90%.
Join companies like LivePerson, Capital One, and Kimberly-Clark to unlock powerful insights you might be missing. See what Stratifyd can do for you.
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