Stratifyd is powered by AI and specializes in analyzing both structured and unstructured feedback.
Our platform ingests omni-channel data and uses machine learning to assign sentiment and categorize the findings.
Our platform has a number of other valuable features, too.
- We’re the fastest time to insights platform.
- Our platform has alerting and case management functionality, giving you the opportunity to become more proactive.
- It can accurately predict CSAT ratings and reasoning when customers fail to, or don’t fully provide feedback.
We know that customer feedback is an incredible resource.
We’ve helped a top auto manufacturer pinpoint the exact location that was the source of an assembly issue, and the affected model and class. This put the company in a unique situation where it was able to recall just the small portion of vehicles experiencing problems instead of doing so en masse, resulting in millions of dollars saved.