ROI From Our Financial Clients
Increase in CSAT to 92%
20% increase in speed and accuracy
Decreased contact center calls by 20%
Saved analysts 20 weeks of work per year
100% visibility into omni-channel customer feedback
What will yours be?
These stats come from utilizing our platform’s cutting-edge technology, like predictive intelligence, speech analytics, machine learning, natural language understanding, and topic modeling.
In the financial industry, feedback is crucial to understanding how to retain and acquire customers.
Watch this demo video to see how bringing together omni-channel data can be advantageous for financial services companies.