Stratifyd is powered by AI and specializes in analyzing both
structured and unstructured feedback.
Our platform ingests omni-channel data and uses machine learning
to assign sentiment and categorize the findings.
Our platform has a number of other valuable features, too.
We’re the fastest time to
Our platform has alerting and
case management functionality, giving
you the opportunity to become
It can accurately predict CSAT
ratings and reasoning when customers
fail to, or don’t fully provide
We’ve helped a top pharmaceutical company improve quality of life for their customers by identifying an issue with an insulin drug.
Customers were leaving negative reviews containing the words “injection site,” leading to the discovery that many prescribing doctors weren’t teaching people how to properly administer the drug. Users of this were turning to tutorial videos and minimal instructions online.