Stratifyd is powered by AI and specializes in analyzing both structured and unstructured feedback.
Our platform ingests omni-channel data and uses machine learning to assign sentiment and categorize the findings. Here’s a demo video to show how businesses like yours could benefit from using Stratifyd.
In the entertainment industry, customer satisfaction is the highest priority.
We’ve helped one of our clients improve CSAT scores from the mid-80s to 92%. Our platform also cut handle time for contact center calls by 20% by identifying customer pain points and better preparing agents to address issues.