LiveChat Data Connector

data connector

How Stratifyd works with LiveChat

With the LiveChat data connector, you can create dashboards using your conversation transcripts and any metadata associated with them. Choose whether you want to analyze your customer messages, your agent messages, or both, and let Stratifyd automatically extract topics and themes using NLP and unsupervised machine learning. Any metadata associated with each conversation will be automatically joined to the analysis output allowing you to visualize and pivot on any dimension.