Why We Partnered
LivePerson has changed the way people communicate with brands and laid the foundation for conversational commerce. The company’s LiveEngage platform allows consumers to securely message more than 18,000 businesses to create meaningful connections.
The company partnered with Stratifyd to add more features and flexibility to data analytics. Our speech analysis functionality and speed-to-insights filled that need, identifying ways to improve agent responses, website navigation, and CX.
The Value You Get
Every solution brings something unique to the table. Stratifyd's ingests, analyzes, and visualizes omni-channel data – complete with speech and predictive analytics – to deliver comprehensive datasets in real time.