LivePerson has changed the way people communicate with brands and laid the foundation for conversational commerce. The company’s LiveEngage platform allows consumers to securely message more than 18,000 businesses to create meaningful connections.
The company partnered with Stratifyd to add more features and flexibility to data analytics. Our speech analysis functionality and speed-to-insights filled that need, identifying ways to improve agent responses, website navigation, and CX.
Every solution brings something unique to the table. Stratifyd's ingests, analyzes, and visualizes omni-channel data – complete with speech and predictive analytics – to deliver comprehensive datasets in real time.
Stratifyd is an end-to-end customer analytics platform powered by artificial intelligence. First it ingests your dataset, then it applies a series of AI-fueled algorithms to it in order to:
Once Stratifyd’s done analyzing, it visualizes all of its findings in an interactive, fully customizable dashboard that helps you gather insights and make data-driven decisions. Ready to see it for yourself? Contact us today to schedule a demo!