Stratifyd Named G2 High Performer for Text Analysis Software
read moreEasy to use with a clear, holistic real-time view, Stratifyd's Experience Analytics Platform is the fastest path to insights into your business challenges.
Learn moreStratifyd's Experience Analytics Platform integrates into your workflow to deliver realtime insights to the people who need them – whether that's product development, manufacturing, customer service, or the CEO.
Improve efficiency. Get closer to the customer. Everyone wins.
Stratifyd has over 100 data connectors, ranging from public data sources, to third party tools, to custom enterprise connectors. Just point, click, deploy.
Stratifyd is data agnostic which means our platform empowers users to combine structured metadata with any unstructured textual data. Dynamically drill down into any KPI, such as an NPS score, to understand the context.
Stratifyd’s Natural Language Understanding (NLU) model automatically surfaces key topics, buzzwords, sentiment and temporal trends; eliminating human bias and saving thousands of man hours spent reading and interpreting feedback.
It's incredibly easy for a user to upload, create and edit taxonomies to categorize textual data within Stratifyd.
In addition to unsupervised machine learning and taxonomies, Stratifyd empowers users to easily train a supervised ML model for predictive modeling. Even with partial data, you can use predictive models to automatically classify text for everything from NPS scores, to complaints versus feedback, to churn risks.
Our transcription capabilities track speech metrics such as call length, talk rate, overtalk, silence, energy level and the inclusion of negative and positive words.
Our Smart AI takes the burden of manual analytics off your team, proactively surfacing hidden experience signals and themes 24/7 to ensure you never miss another insight.
Capture and connect voice of the customer data from any source— first- and third-party data, social, chat, speech, reviews, and more—into a single secured and trusted Experience Analytics Platform with our expansive library of experience, operational, behavioral, public data, and open API sources.
Quickly drill down to the moments that matter by harnessing the power of Smart AI. Take charge of a 24/7 stream of customer experience, behavioral, and operational data to reveal and predict key topics, anomalies, sentiment, and trends, no data science or coding required.
Help your team make smarter decisions faster by surfacing and sharing customer insights across the organization. Drill into the data that matters to you with easy-to-understand dashboards.
Show customers you’re truly listening to their experience. Reduce churn, drive loyalty, and improve efficiency by automatically acting on the insights that matter.
We are a security-first company committed to people. Which means protecting your data is vitally important to us.
Our success team members believe access, transparency, and creativity empowers everyone.
Join companies like LivePerson, Capital One, and Ally to unlock powerful insights you might be missing. See what Stratifyd can do for you.