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Webinars
Deliver a Seamless Peak Season with Better Customer Analytics
The past year transformed the way consumers shop in-store and online. Now, the question for many Retail and CPG companies is how to prepare for the upcoming 2021 peak season. One critical element of any peak season preparations will include improving customer analytics across the entire customer journey. Companies have warehouses-worth of behavioral, operational and unstructured customer data, but much of it is being unused or underutilized. Join us as Meredith Albertson, CMO at Stratifyd and Ben Thompson, Director, eCommerce Analytics at Bluestem Brands discuss the keys to create a seamless e-commerce customer experience through data.
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What is Smart AI™ and how can it help business users?
CMO Meredith Albertson breaks down how Smart AI™ is helping brands make sense of data without the traditional AI headaches.
Customer Stories
Philip Morris International
PMI is international, and therefore appreciates our platform’s ability to support more than 27 languages...
Mountain Khaki
Enterprises around the globe use Stratifyd to power their customer experience and dig deep into their data...
Masco Tools
Masco Corporation got its start in 1929 and has since grown to be one of the world’s largest manufacturers of brand-name...
ROI
Liveperson
LivePerson has one set of customers who just use the company’s chat services to help sell products and another set of...
Leading Insurance Co In APAC
The company has hundreds of agents and its data analytics team integrated Stratifyd’s AI models into workflows...
ROI
Leading Electricity Generation
The company is focusing on improving the customer experience to increase loyalty. It used prebuilt and custom-made...
ROI
Leading Auto Manufacturer
This company dropped from #7 to #17 in the J.D. Power Initial Quality Study – an industry standard...
ROI
Kreg Tools
Kreg’s needs revolve around having one Business Insights Specialist to manually dig through feedback...
Fortune 500 Financial Services
Manually analyzing and reporting on the large amount of customer experience surveys was taking analysts a significant...
Fortune 500 Financial Services
The financial services company’s Client Loyalty and Research and Market Analysis teams chose Stratifyd for its...
Fortune 500 Financial Services
This company got its start roughly a century ago to help auto dealerships finance and maintain inventories but...
ROI
Fortune 50 Financial Services
The company’s efforts revolve around wanting to create a holistic view of its clients’ experiences with various products by...
Fortune 50 Financial Services
This company struggled to find the best way to collect and analyze customer feedback – some existing solutions weren’t a good fit...
ROI
Fortune 100 Insurance
This company had a team of four customer experience professionals manually reading and classifying more than 4,000...
ROI
ETSY
Etsy has both individuals and vendors making up its customer base. To analyze such a wide array of feedback, the...
Eli Lilly
The company is international and has many different drugs to keep tabs on, meaning it appreciates Stratifyd’s speed to insights...
ROI
Consumer Goods Company
This company is in the process of rebranding around its vape product, as there’s a culture shift happening...
Arvato
Being a leading customer relationship management company, Arvato manages a tremendous amount of customer feedback...