Stratifyd Blog

What Is Smart AI?

Artificial Intelligence is becoming a must-have capability for businesses, but making it accessible to every team will take Smart AI. Get the lowdown on Smart AI's business value.

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February 8, 2021

AI Has Contact Centers Re-Imagining Interaction Analytics

Interaction Analytics have evolved a lot recently thanks to the introduction of AI. So what does that mean for your Contact Center?

January 26, 2021

Voice of the Customer: What Is It & Why Does It Matter?

Voice of the Customer programs are integral to understanding the customer experience. We break down the concept of VoC and how it is evolving in response to today's trends.

January 21, 2021

Structured Data vs Unstructured Data: Why It Matters for CX

Companies have more data than ever, but not all of it is created equal. We check out structured data vs. unstructured data and what the difference means for CX teams.

January 11, 2021

Break Down These Four Omni-channel Silos with Experience Analytics

Business silos can hold back any company from achieving its goals, but the right Experience Analytics Platform can help break down these four common silos.

December 21, 2020

Stratifyd Named G2 High Performer in Text Analytics

Read more about our recognition as a G2 High Performer and learn how we can help your company as well.

December 17, 2020

Early Lessons from 2020 Holiday Retail Customer Experiences

The holidays still aren't over, but we've got some takeaways from the holiday retail customer experience already. Learn about our top three takeaways in this post.

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Stratifyd Blog

What Is Smart AI?

AI Has Contact Centers Re-Imagining Interaction Analytics

Voice of the Customer: What Is It & Why Does It Matter?

Structured Data vs Unstructured Data: Why It Matters for CX

Break Down These Four Omni-channel Silos with Experience Analytics

Stratifyd Named G2 High Performer in Text Analytics

Early Lessons from 2020 Holiday Retail Customer Experiences

Request A Demo

What will your data reveal?

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