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Stratifyd Blog

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Can Fan Sentiment Help Predict Sports Outcomes?

Smart-Ai™-powered sentiment analysis can help you sort through the noise to find what fans

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April 2, 2021

Why FinServ Companies Need Sentiment Analysis

With more unstructured data than ever before, FInServ companies need sentiment analytics to make sense of it all.

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March 23, 2021

How CFPB Feedback Data Can Help Inform CX Teams

We've launched our first annual State of FinServ Customer Experience Report. See what CX lessons financial institutions can learn from the last year.

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March 2, 2021

What Is Sentiment Analytics? 3 Examples for CX Teams

Sentiment analytics is a key part of many CX teams' analytics programs. But what is it exactly, and why should you care about them?

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February 9, 2021

What Is Smart AI™?

Artificial Intelligence is becoming a must-have capability for businesses, but making it accessible to every team will take Smart AI. Get the lowdown on Smart AI's business value.

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February 8, 2021

AI Has Contact Centers Re-Imagining Interaction Analytics

Interaction Analytics have evolved a lot recently thanks to the introduction of AI. So what does that mean for your Contact Center?

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January 26, 2021

Voice of the Customer: What Is It & Why Does It Matter?

Voice of the Customer programs are integral to understanding the customer experience. We break down the concept of VoC and how it is evolving in response to today's trends.

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