Stratifyd Separates Complaints From Feedback In Real Time
This prebuilt solution uses NLU and sentiment modeling to remove human bias and let you address customer concerns before they deflect.
Our complaint vs. feedback solution is ready to instantly be applied to any data set including textual data.
Natural Language Understating Technology
Our platform ingests the data and deploys cutting-edge technology to speed up processing, analyze and translate foreign languages, break words down to their roots, remove repetitive words (like “I,” “a,” and “the”), score words against our robust lexicon, and generate meaningful word clusters, in minutes.
Insight into the Voice of the Customer
End-users are then given unique insight into the Voice of the Customer and can determine creative solutions to any issues.