Maximize Your Impact on the Customer Experience
Stratifyd for Digital Experience helps brands detect where in the customer journey a user is most likely to churn and uses automated insights for a better understanding of public perception.
Surface Insights Across the Customer Journey
Recognize emerging issues or trends using text analytics across your digital channels including web, mobile, in-app, chatbots, and more to get a more holistic view of customer journey.
Take Action on Feedback to Create Better Digital Experiences
With automated insights and alerts sent directly to key stakeholders, brands can capitalize on any emerging trend, topic, or conversation to make operational improvements that deliver more timely, relevant engagement with customers.
Keep Your Eyes on the Competition
Even the largest teams can’t keep up with everything happening in the marketplace. Let Smart AI™ be your eyes and ears in the market by monitoring digital channels and responding to key moments from your competition.
How Stratifyd Helps You Deliver on Digital Strategy
Stratifyd for Digital Experience empowers digital teams to make the most of every interaction across digital channels to improve efficiencies.
Digital Channel Experience
Competitive Channel Experience
Social and Online Reputation Management
It can feel like every stage of digital transformation creates another silo of experiences. Not knowing what your customers—and your competitors—are saying in these channels in the moment is a huge risk to the brand. Get your team the insights they need to respond and take action, instead of wasting their time manually cobbling together feedback into reports one channel at a time.
Make What You Have Work Even Better
Access and leverage experience, behavior, and operational data from any source for valuable insights that impact your business across the organization.
Stratifyd Solutions powered by Smart AI™
Customer Experience and VoC
Listen to your customers with more empathy than ever before by unlocking round-the-clock insights. Quickly act on critical signals to reduce churn and build loyalty.learn more
Stratifyd for Contact Center Experience
Text analytics have never been so simple. Reduce costs, improve customer satisfaction, and drive operational efficiencies by uncovering the insights from your calls, chatbots, emails, surveys and more that come from your contact center.learn more
Stratifyd for Product Experience
Discover the product insights you need for every stage of your product development lifecycle by uncovering the conversations your customers, competitors, and the market are having so you can deliver a product that customers truly love.learn more
Stratifyd for Pharma Insights
Improve customer education and create smarter commercial strategies when you automate insights from diverse Voice of Customer data sources like field notes, social media, advisory boards notes and more.learn more
What will your data reveal?
Learn how to get to the insights you need faster and make a greater business impact with Stratifyd Solutions. Talk to us to determine what Solutions would work for your unique business goals.