Oct. 16, 2018, CHARLOTTE, N.C. - Stratifyd, an end-to-end customer analytics platform powered by AI, announced today that it has closed a $25 million Series B investment. The round was led by Georgian Partners, with participation from previous investors.
Stratifyd was built around the customer feedback loop to enable enterprise companies to transform human textual data – found in call center platforms, surveys, product reviews, CRM systems, and interactive chat sessions – into immediate actionable insights. These insights can lead to increased customer retention, improved products and services, and a boost in revenue.
The new investment will deepen Stratifyd’s AI capabilities in the areas of unsupervised machine learning and natural language processing, while expanding its product offering to focus on key verticals. With the release of Stratifyd 4.0 coinciding with the Series B funding, the stage is set for rapid global expansion.
“Uniting with Georgian Partners will allow us to expand our leadership in the field of customer analytics,” said Derek Wang, CEO of Stratifyd. “This will also help us to attract and build a global technology hub inside of Charlotte.”
“Stratifyd has found a winning formula with its ability to ingest complex data feeds and quickly deliver real value in the form of actionable insights,” said Tyson Baber, Partner at Georgian Partners. “They’ve developed a powerful solution that incorporates cutting-edge artificial intelligence capabilities, but which can be used by business people with no background in natural language processing or analytics.”
Since its founding in 2015, Stratifyd has attracted a total of $36 million in investments. As part of this round, Tyson Baber of Georgian Partners will join Stratifyd’s Board of Directors.
About Georgian Partners
Georgian Partners is a thesis-driven growth equity firm investing in SaaS-based business software companies exploiting applied artificial intelligence, trust and conversational AI. Founded by successful entrepreneurs and technology executives, Georgian Partners leverages its global software expertise to be able to directly impact the success of companies. For more information, visit www.georgianpartners.com.
Stratifyd is a technology company providing end-to-end customer analytics to companies worldwide. Stratifyd’s platform is powered by AI and enables companies to efficiently tailor marketing efforts, increase customer retention, improve products and services, and boost revenue based on unstructured data. To learn more, visit www.stratifyd.com.