Our AI-powered platform is unparalleled when it comes to customer analytics. Here’s what sets us apart:
We have the fastest time to insights platform, delivering insights from customer data in real time. This saves analysts weeks and months of time to focus on mission-critical tasks.
Our platform ingests omni-channel structured and unstructured data, meaning analysts are never limited to only seeing insights from a portion of customer data. Plus, results are shown in various visualizations on one convenient dashboard to make analyzing and reporting quick and easy.
We utilize unsupervised machine learning, natural language understanding, topic modeling, predictive intelligence, and more to deliver the most comprehensive datasets for our clients to analyze.
In the tobacco industry, the voice of the consumer unearths invaluable insights.
We’ve helped a leading consumer goods company realign the flavors of its vape product’s core flavor pack based on customer preferences, which told a much different story than the sales data. We’ve also helped the company avoid the exploitation of a sales promotion, improve the names of its products, and pivot to more effective marketing messaging and techniques.