Where there’s smoke, there’s fire.
It’s crucial to know what your customers are saying about your
products. Stratifyd helps you analyze feedback in near real-time to keep satisfaction and retention high.
Stratifyd is powered by AI and specializes in analyzing both structured and unstructured feedback.
Our platform ingests omni-channel data and uses machine learning to assign sentiment and categorize the findings.
Our platform has a number of other valuable features, too.
- We’re the fastest time to insights platform.
- Our platform has alerting and case management functionality, giving you the opportunity to become more proactive.
- It can accurately predict CSAT ratings and reasoning when customers fail to, or don’t fully provide feedback.
Philip Morris International sought our help to analyze the constant stream of feedback from customers all around the world.
Thanks to Stratifyd’s ability to ingest and visualize omni-channel data and support more than 25 languages, PMI has been able to keep tabs on the performances of its products and use that information to dictate inventory decisions and conduct market research to stay ahead of the competition.