Customer- obsession is worth the investment
Customer retention is just as important as new customer acquisition.
Customer Obsession is Worth the Investment
New customer acquisition is good. But in a recession, customer retention can be just as important, if not more so. This Customer Obsession is Worth the Investment infographic highlights why focusing on driving customer loyalty is a strong strategy when facing uncertain economic times. You’ll learn about the:
- Value of adopting a customer-led mindset
- Increased growth among brands that are more responsive and attentive to customers
- Importance of building sticky, emotional connections with your customers