Connected Intelligence
for Exceptional Experiences

Unlock the unknowns in your customer, employee and patient experience data to improve service performance across channels, increase loyalty, and deliver high-impact operational efficiencies.

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Understand customers and stakeholders better.
Win more.

Focus Business Strategy

Quickly make strategic pivots to respond to market demands and prioritize investments.

Better Understand Customers

Gain a holistic view of customer journeys to improve retention and loyalty.

Fine Tune Operations

Make customer and stakeholder intelligence available across the enterprise to improve decision-making.

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The Stratifyd
Connected Intelligence
Platform

A holistic view of experience, behavioral, and operational data

Stratifyd’s experience analytics platform provides a single point of truth to remove data blind spots, uncover prescriptive insights, and keep you ahead of your customers, users and competition.

Business

Enable an enterprise-wide view of customer intel to uncover new insights and focus business on the right opportunities and priorities.

Brand

Gain new insights into brand perception and sentiment and quickly respond to emerging needs and competition.

Customer

Enable a holistic view of your customer ecosystem to better understand needs, raise service levels and increase retention.

Aggregate

Unify and connect all your structured and unstructured data sources to create a single source of truth. Link insights across the entire ecosystem.

Analyze

Enable business users and data scientists users to surface new insights in near real time from both solicited and unsolicited feedback.

Action

Get industry-leading model accuracy, robust dashboard visualization and flexible reporting to highlight urgent issues and improve decision-making.

Unlock valuable insights across the organization

No matter the business unit, use case, or level of technical skill, Stratifyd’s Connected Intelligence helps teams unlock unknowns in conversational analytics, get to insights faster, optimize resources, and up-level business decisions.

Transform your medical affairs data analysis by creating a single source of truth to optimize patient experiences and business outcomes.

Medical Insights

Transform your medical affairs data analysis by creating a single source of truth to optimize patient experiences and business outcomes.

Leverage omnichannel customer insights to drive product and service innovation and optimize go-to-market strategies across different buyer personas.

Product Experience

Leverage omnichannel customer insights to drive product and service innovation and optimize go-to-market strategies across different buyer personas.

Measure and track employee satisfaction and experience to better identify operational inefficiencies and issues, and optimize employee journeys.

Employee Experience

Measure and track employee satisfaction and experience to better identify operational inefficiencies and issues, and optimize employee journeys.

Optimize customer journeys, reduce churn and improve win rates by pulling actionable insights buried in your customer interaction data.

Customer Intelligence

Optimize customer journeys, reduce churn and improve win rates by pulling actionable insights buried in your customer interaction data.

Get insights from real-time call and chat transcripts to better understand call center performance, flag urgent issues, uncover compliance risks and make immediate adjustments.

Contact Center Experience

Get insights from real-time call and chat transcripts to better understand call center performance, flag urgent issues, uncover compliance risks and make immediate adjustments.

Transform your medical affairs data analysis by creating a single source of truth to optimize patient experiences and business outcomes.