Download the Gartner Report “How to Manage Customer Experience Metrics” to learn how augmented intelligence can help you:
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Grow revenue, drive loyalty, improve efficiency, and never miss another insight again with Stratifyd’s next-generation analytics platform.
You don't know what you don't know. Stratifyd is designed to find the trends and anomalies that point to changes you need to make in your customer, product, and employee experiences.
Receive early indicator signals for emerging trends and share insights quickly through our intuitive visual workspaces.
Automate the manual processes of traditional analytics and give business users the key to unlocking the insights they need, when they need them.
Amplify your customers’ voices with speech and text analytics that uncover the real story behind calls and chats, providing a complete view of your customer experience.
Make meaningful changes to experience touch points. Automate alerts to trigger your CX and Contact teams to act.
Our Smart AI takes the burden of manual analytics off your team, proactively surfacing hidden experience signals and themes 24/7 to ensure you never miss another insight.
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Capture and connect voice of the customer data from any source— first- and third-party data, social, chat, speech, reviews, and more—into a single secured and trusted Experience Analytics Platform with our expansive library of experience, operational, behavioral, public data, and open API sources.
Quickly drill down to the moments that matter by harnessing the power of Smart AI. Take charge of a 24/7 stream of customer experience, behavioral, and operational data to reveal and predict key topics, anomalies, sentiment, and trends, no data science or coding required.
Help your team make smarter decisions faster by surfacing and sharing customer insights across the organization. Drill into the data that matters to you with easy-to-understand dashboards.
Show customers you’re truly listening to their experience. Reduce churn, drive loyalty, and improve efficiency by automatically acting on the insights that matter.
Stratifyd seamlessly connects with the data and tools you already have today. No ripping out or replacing tools—just better insights and a unified understanding of your customers’ experiences.
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“We partnered with Stratifyd to add more features and flexibility to data analytics. The speech analysis functionality and speed-to-insights filled that need, identifying ways to improve our agent responses, website navigation, and CX.”
“Stratifyd gives me an amazing experience, I get more done happier, and that gets more done for our customers. It's a win, win, win scenario.”
“What you found in 15 minutes took us eight weeks to fully comprehend the scale and the scope of the problem.”
“We’re able to process information coming in to the contact center all the way through the ecosystem — digital, product, marketing...we’re able to incorporate all of that data in one place.”
Join companies like LivePerson, Capital One, and Ally to unlock powerful insights you might be missing. See what Stratifyd can do for you.
