Stratifyd - Augmented Intelligence Platform

TRUSTED BY TOP BRANDS AROUND THE GLOBE

Solving Real World Problems
in Realtime

Fact is, most data analytics platforms are too complex and too expensive. They promise the world but rarely deliver. Let's drop the jargon and start solving problems.

“We're drowning in a sea of data and need answers quicker.”

Stratifyd takes raw data, surfaces insights and visualizes them in an easy-to-use platform.

“Our goal is to help our call center agents improve service and reduce call time.”

With AI-driven speech analytics, contact centers can maximize efficiency, resulting in millions saved annually.

“Our Voice-of-Customer program is focused on surveys. What are we missing?”

Move beyond surveys. Stratifyd ingests structured data and unstructured data (like calls and chat) to provide a complete view of your customer experience.

“We need realtime insight. Waiting two weeks for an analysis just isn't helpful.”

Stratifyd's platform provides a clear, realtime view into your business challenges.

How it Works

Our Augmented Intelligence platform helps you understand, predict and improve business strategies using a simple process.

Graph text: connect, analyze, discover, listen

Stream all your data sources into one platform.

The platform meets you where your data lives
Expansive library of public data and open API sources
Connections to enterprise data warehouses
One-time integration – simply set it and forget it

Unleash boundless data science power on your data

The analysis process helps you find the best model for your data
For the data science savvy choose from many different models
Apply a semi-automatic taxonomy to quickly organize insights
Models get smarter over time with our feedback loop training

Visualize your data looking through a whole new lens

Visualize and interact with your data like never before
Customize dashboards with different segments and filtered data
Create your own solutions and discover insights quickly

Listen as signals surface in your data then take action

Receive early indicator signals through anomaly detection
Discover trends as you listen to specific data over time
Track new insights that arise as your data changes and evolves
Push insights to your visualization tools for cross-team listening

Unlimited Data Sources.
All the Analytics.

Stratifyd seamlessly connects to a variety of structured and unstructured data sources; giving you all the insights you need without any of the headaches. Just set it and forget it.

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“We partnered with Stratifyd to add more features and flexibility to data analytics. The speech analysis functionality and speed-to-insights filled that need, identifying ways to improve our agent responses, website navigation, and CX.”

50x increase

in speed to collect, categorize and report

Read Use Case

“Stratifyd gives me an amazing experience, I get more done happier, and that gets more done for our customers. It's a win, win, win scenario.”

- James Tribe, Market Insight Lead

70 Point Increase

on employee satisfaction score

“What you found in 15 minutes took us eight weeks to fully comprehend the scale and the scope of the problem.”

- fortune 500 financial services company

$5.5 million in savings

Increased CSAT scores to 92% / cut handle time by 20%

“We’re able to process information coming in to the contact center all the way through the ecosystem — digital, product, marketing...we’re able to incorporate all of that data in one place.”

- fortune 500 financial services company

20% decrease

in call center volume

Box with shapes and image of two people smiling

Augmented Insights

June 3, 2020

5 for 5—Five Burning Questions Surrounding the Launch of Stratifyd 5.0

In the wake of its release, I sat down with Stratifyd’s Head of Product, Dan Bieber, to discuss 5.0, the newest iteration of Stratifyd’s augmented intelligence platform. Here's what he had to say.

May 1, 2020

Why Ignoring CX Won’t Fly in the Airline Industry

The American Customer Satisfaction Index (ACSI) released its annual travel report and found that...

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What will your data reveal?

Join companies like LivePerson, Capital One, and Kimberly-Clark to unlock powerful insights you might be missing. See what Stratifyd can do for you.

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Augmented Intelligence Platform

Blazing fast data insights that reveal your hidden story.

TRUSTED BY TOP BRANDS AROUND THE GLOBE

Solving Real World Problems
in Realtime

“We're drowning in a sea of data and need answers quicker.”

“Our goal is to help our call center agents improve service and reduce call time.”

“Our Voice-of-Customer program is focused on surveys. What are we missing?”

“We need realtime insight. Waiting two weeks for an analysis just isn't helpful.”

How it Works

Connect

Analyze

Discover

Listen